PowerPlugs:
Template Finder
Additional
details
Frequently
Asked Questions
1. How
easy is the PowerPlugs: Template Finder program to use?
2. If I haven't already paid for a PowerPlugs:
Templates for PowerPoint Subscription, how will the templates I download
with Template Finder look different from templates I download with
a paid subscription?
3. Does
the PowerPlugs: Template Finder download the templates to my computer's
hard drive?
4. Is
there a limit to how many templates I can "Try"?
5. Can I use the
PowerPlugs: Template Finder program to view templates on my own PC or on
another website?
6.
I haven't purchased a PowerPlugs: Templates for PowerPoint
Subscription yet. But I am trying out some of the watermarked templates
and I think they look pretty good. Is it OK if I just try to cover up the
watermarks and use them in a presentation?
7. Are
there any restrictions on my ability
to give away, use or resell the PowerPlugs: Template Finder or the templates
that I download from CrystalGraphics.com?
System
Requirements
1. What
do I need to
ensure PowerPlugs: Template Finder works for me?
Support
1.
How
much do updates cost?
2. What are
my tech support options?
1.
How easy is the PowerPlugs: Template
Finder program to use?
It's incredibly
easy to use PowerPlugs: Template Finder!
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of page
2.
If I haven't already paid for a PowerPlugs:
Templates for PowerPoint Subscription, how will the templates I download
with Template Finder look different from templates I download with
a paid subscription?
If
you are a PowerPlugs: Templates for PowerPoint Subscriber there is no
watermark on templates downloaded
with TemplateFinder.
If you are not a PowerPlugs: Templates for
PowerPoint Subscriber, this is what the templates downloaded with TemplateFinder
will look like:
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3.
Does the PowerPlugs: Template Finder
download the templates to my computer's hard drive?
No. It downloads
the selected template directly into your current PowerPoint presentation.
When you save your presentation to your hard drive, the template will
be automatically saved inside your presentation.
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4.
Is
there a limit to how many templates I can "Try"?
For
all practical purposes there is no limit. But, in order to prevent hackers
or others from using special software to quickly download all of our templates
to their own computers (and, as a result, causing performance problems
for everyone else) we do have a limit of 100 watermarked templates that
can be downloaded per user per day.
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5. Can
I use the PowerPlugs: Template Finder program to view templates on my
own PC or on another website?
No, not
at this time.
Top of page6.
I haven't purchased a PowerPlugs: Templates
for PowerPoint Subscription yet. But I am trying out some of the watermarked
templates and I think they look pretty good. Is it OK if I just try to
cover up the watermarks and use them in a presentation?
If you are a starving student, we might look the other way.
But, in general, we are relying on your personal integrity to not do things
like that. Our template developers put a lot of work into creating these
templates. And they count on your purchases to help put food on their
families' tables. So, we really need to ask you to pay for the templates
if you are going to use them in any actual presentations.
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7.
Are
there any restrictions on my ability to give away, use or resell the PowerPlugs:
Template Finder or the templates that I download from CrystalGraphics.com?
Yes. You can't give away, rent or resell the PowerPlugs Template
Finder or the PowerPlugs Templates for PowerPoint. Please see the END
USER LICENSE AGREEMENT for more details.
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1.
What do I need to ensure PowerPlugs: Template
Finder works for me?
Microsoft
PowerPoint 2000 to 2007
Windows operating systems: 2000, XP, Vista
Available disk space: 46 kb
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Support
1. How
much do updates cost?
Updates of PowerPlugs:
Template Finder are FREE! You can check the current version available
and download the free update available on our CrystalGraphics technical
support pages any time you want to. It's our pleasure to serve you!
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2.
What
are my tech support options?
|
Technical Support Options
Website-based Tech Support: CrystalGraphics
customers automatically receive unlimited access to our Online Technical
Support FAQs which list the typical technical support problems that users
encounter, along with our best information regarding their solutions.
This service is available free of charge.
Email-based Tech Support: If you are a CrystalGraphics customer
and have read through all the common questions and answers in the technical
support section of the CrystalGraphics website, and your issue is still
not resolved, you can click
here to send us an email for a customized answer to your unique issue.
Most emails are answered within 24 hours of receipt.
Telephone-based Support: If you should need telephone-based assistance
within 30 days after your purchase, you can call our tech support team
Monday through Friday, 8:30AM - 2:00PM Pacific Time.
1. Please note: Our tech support staff is often on the phone helping other
customers, so you may get voice mail when you call. But don’t be alarmed:
A technical support representative will make every effort to promptly
return your call and assist you. If you do get voice mail, be sure to
leave a message that includes your name and contact information such as
your complete email address and a phone number (include your country &
city code numbers) along with a description of the problem you are experiencing.
2. For customers calling from within the U.S. and most parts of Canada,
call 1 800-504-6148.
3. For customers calling from outside the U.S. and Canada, please dial
+1 800-504-6148.
4. Note: Some locations outside the U.S. may not be able to connect directly
to either of the above numbers. In this case, please call +1 408-496-6175,
extension 271.
5. If you don’t get a call or email back from our technical support team
within 1 working day of your voicemail or email message, or if you are
not satisfied for any reason with the support you have been provided,
please call our Technical Support Manager at +1 408-496-6175 x 276.
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to CrystalGraphics Support Center
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