Technical Support
Website-based Tech Support: CrystalGraphics customers automatically receive unlimited access to our Online Technical Support FAQs which list the typical technical support problems that users encounter, along with our best information regarding their solutions. This service is available free of charge.
Email-based Tech Support: If you are a CrystalGraphics customer and have read through all the common questions and answers in the technical support section of the CrystalGraphics website, and your issue is still not resolved,
you can click here to send us an email for a customized answer to your unique issue. Most emails are answered within 1 working day.
Telephone-based Support: If you should need telephone-based assistance within 30 days of your purchase, you can call our technical support team free of charge from Monday through Friday, 8:00 am - 5:00 pm (Eastern Time).
1. For customers calling from within the U.S. and most parts of Canada, call 800-504-6148. International customers should call +1 408-496-6175.
2. Please note: Our tech support staff are often on the phone helping other customers, so you may get voice mail when you call. But your patience will be rewarded: Most calls are returned within 1 working day.
3. If you do get voice mail, please leave a message that includes your name, email address and a phone number along with a description of the problem you are experiencing.
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 Software products
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If you need to update your software, simply click the appropriate "Update" links below.
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Crystal 3D IMPACT! Pro
Tips |
FAQs |
Download & Installation |
Owners Club
CrystalGraphics Chart and Diagram Slides for PowerPoint
FAQ
CrystalGraphics 3D Character Slides for PowerPoint
FAQ |
Update
| Current Version is 1.0
Perspector
FAQ
PowerCONVERTER
FAQ
| Current XP version is 5.1
PresentationMANAGER
FAQ
| Current Version 1.0.105
PowerPlugs: 3D Titles
FAQ |
Tips |
Update
| Current Version is 3.12
PowerPlugs: Animator
FAQ |
Update
| Current Version is 2.1
PowerPlugs: AntiSpam
FAQ
Current Version is 1.0
PowerPlugs: Blurify
FAQ |
Update
| Current Version is 2.0
PowerPlugs: Charts
FAQ |
Update
PowerPlugs: Emoticons
FAQ
| Current Version is 1.4
PowerPlugs: Excel Solutions
FAQ
| Current Version is 1.0
PowerPlugs: FlashReady
FAQ |
Update
| Current Version is 3.1
PowerPlugs: Music Helper plugin
FAQ |
Update
| Current Version is 2.1-1
PowerPlugs: Pictures
FAQ
| Current Version is 1.0
PowerPlugs: Presentations to Go
FAQ
| Current Version is 6.0
PowerPlugs: Screensaver Creator
FAQ
| Current Version is 1.0
PowerPlugs: Slides that Win!
FAQ
| Current Version is 1.0
PowerPlugs: Stationery
FAQ |
Update
| Current Version is 1.5
PowerPlugs: Stationery Designer
FAQ
| Current Version is 2.0
PowerPlugs: Templates
FAQ
| Current Version is 1.0
PowerPlugs: Template Finder
FAQ |
Update
| Current Version is 4.03
PowerPlugs: Transitions
FAQ |
Tips |
Update
| Current Version is 3.12
PowerPlugs: Ultimate Combo
FAQ
| Current Version is 2013
PowerPlugs: Video Backgrounds
FAQ |
Update
| Current Version is 3.5
PowerPlugs: Web Templates
FAQ
SWiSHmax
FAQ |
Update
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Presentation remote controls
GoSpeak! Pro
FAQ
RemotePoint Jade
FAQ
Global RemotePoint Presenter
FAQ
RemotePoint Navigator
FAQ
PowerPointer Pen
FAQ
PowerPointer Wizard
FAQ
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