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Crystal 3D VORTEX 
 
Frequently Asked Questions for Crystal 3D VORTEX
If you cannot find the answer to your question listed below, please contact us.
 
  1. Who is Crystal 3D VORTEX for?
  2. What is the difference between Crystal 3D VORTEX and other transition effects programs?
  3. Is Crystal 3D VORTEX a plug-in or stand-alone software package?
  4. Can I customize the 3D transition effects in Crystal 3D VORTEX?
  5. Can I build models in Crystal 3D VORTEX and animate them?
  6. Can I use other transition programs with Crystal 3D VORTEX in my video clips?
  7. Does Crystal 3D VORTEX run under the current version of Windows®?
  8. Does Crystal 3D VORTEX support both field and frame rendering?
  9. How many transition effects are included with Crystal 3D VORTEX?
  10. Do you have an SGI version of Crystal 3D VORTEX?
  11. Does Crystal 3D VORTEX work with the current version of Adobe Premiere Pro?
  12. Does Crystal 3D VORTEX work with the current version of Ulead MediaStudio Pro?
  13. Does Crystal 3D VORTEX work with Roxio MGI Videowave, Pinnacle Systems Dazzle, Sonic Foundry Video Vegas, Avid McXpress, Adobe AfterEffects or in-sync Speed Razor Pro?
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    1. Who is Crystal 3D VORTEX for?

    Anyone with a compatible video editor who is interested in enhancing their videos can use Crystal 3D VORTEX to supercharge their videos with impressive 3D transition effects. The quality is high enough for broadcast television, and the price is low enough for hobbyists.

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    2. What is the difference between Crystal 3D VORTEX and other transition effects programs?

    Crystal 3D VORTEX is the only 3D transitions product that is both affordable and produces broadcast-quality output. It uses photorealistic shading and highlights together with broadcast-quality anti-aliasing and ultra-smooth motion for the ultimate in quality at an affordable price.

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    3. Is Crystal 3D VORTEX a plug-in or stand-alone software package?

    Crystal 3D VORTEX is a plug-in to popular digital video editing software like Adobe Premiere versions 4.2 through 6.5, Ulead Media Pro versions 2.5 through 6.0, Autodesk Discreet *edit and FAST VM-Studio PLUS.

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    4. Can I customize the 3D transition effects in Crystal 3D VORTEX?

    Yes, Crystal 3D VORTEX offers users options to control direction and length of the effects, as well as the rendering quality. Crystal 3D VORTEX also offers users the ability to add a personal logo or other artwork to some of the transition effects.

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    5. Can I build models in Crystal 3D VORTEX and animate them?

    No, Crystal 3D VORTEX only does 3D transition effects between video clips.

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    6. Can I use other transition programs with Crystal 3D VORTEX in my video clips?

    Yes, you may choose the best of each transition package to create incredible videos.

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    7. Does Crystal 3D VORTEX run under the current version of Windows?

    Crystal 3D VORTEX is a 32-bit application that works under Windows 95, 98, ME, NT, 2000, and XP. There is a minor problem when Crystal 3D VORTEX is used with Adobe Premiere v6.x under Windows 98 SE. In this circumstance, scrolling through the Crystal 3D VORTEX transitions may cause errors in Premiere. To work around this problem, after you have installed Crystal 3D VORTEX, identify the transition effects that you plan to use most often and delete the others from the Plug-ins folder.

    Note: We have made a business decision to discontinue the Crystal 3D VORTEX product as of January 1, 2004. So, it is possible that Crystal 3D VORTEX may not work under future versions of Windows.

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    8. Does Crystal 3D VORTEX support both field and frame rendering?

    Yes, Crystal 3D VORTEX supports both for true broadcast-quality output.

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    9. How many transition effects are included with Crystal 3D VORTEX?

    Each volume of Crystal 3D VORTEX has 26 transition effects.

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    10. Do you have an SGI version of Crystal 3D VORTEX?

    No.

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    11. Does Crystal 3D VORTEX work with the current version of Adobe Premiere?

    No. We have verified that there appears to be a problem with the operation of Crystal 3D VORTEX in Adobe Premiere Pro (v 7.0), and there is no known work around. It may be helpful for you to know that Crystal 3D VORTEX is compatible with earlier versions of Premiere (since v4.2) up to v6.5. So, if you need to use Crystal 3D VORTEX in your video projects, we suggest you make use of it with a version of Premiere that precedes v7.0. 

    Note: Crystal 3D VORTEX installer installs the 3D VORTEX transition effects in a folder that used to exist in earlier versions of Adobe Premiere. When Adobe released Premiere v6.x, the folders names were changed. To correctly install the Crystal 3D VORTEX plug-ins into Premiere 6.0, you will need to switch from the default C:\Win32App\Premiere\Plugins to the current Premiere folder. The default path for Premiere 6.0 plug-ins is as follows - C:\Program Files\Adobe\Premiere 6.0\Plug-ins. And, the default path for Premiere 6.5 plug-ins is as follows - C:\Program Files\Adobe\Premiere 6.5\Plug-ins.

    From there, you should see Crystal 3D VORTEX plug-ins listed in the 3rd party transitions list.

    Note: We have made a business decision to discontinue the Crystal 3D VORTEX product as of January 1, 2004. Please keep in mind that if you purchased the Crystal 3D VORTEX software in the last 30 days, and the above approach is not adequate for your needs, you are entitled to a full refund (less shipping and handling) if you would like.

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    12. Does Crystal 3D VORTEX work with the current version of Ulead MediaStudio Pro?

    Both volumes of Crystal 3D VORTEX work with Ulead MediaStudio Pro 5.0 and 6.0. There is a minor problem when using Crystal 3D VORTEX in Ulead MediaStudio Pro 6.0; the names of the 3D VORTEX transition effects do not display in the dialog box. However, a description of the 3D VORTEX effect displays, so, you can select the type of transition you want to apply to your video project in this way.

    Note: We have made a business decision to discontinue the Crystal 3D VORTEX product as of January 1, 2004. So, it is possible that Crystal 3D VORTEX may not work under future versions of Ulead MediaStudio Pro.

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    13. Does Crystal 3D VORTEX work with Roxio MGI Videowave, Pinnacle Systems Dazzle, Sonic Foundry Video Vegas, Avid McXpress, Adobe AfterEffects or in-sync Speed Razor Pro?

    These products do not yet support either the Adobe or Ulead plug-in API specification, so, unfortunately, Crystal 3D VORTEX transition effects are not compatible with these video editing software products.

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