PowerPlugs:
Ultimate Combo
Additional details
Frequently Asked Questions
1. What's
included in PowerPlugs: Ultimate Combo?
2.
Are they Office 2010 compatible?
3. Where can I learn more details about using individual
components of PowerPlugs: Ultimate Combo?
4. What are my tech support options?
5. How do I know which version of the PowerPlugs: Ultimate Combo is best for me?
1. What's
included in PowerPlugs: Ultimate Combo?
PowerPlugs: Ultimate Combo includes 23 volumes of add-ins, annual subscriptions and content that work seamlessly inside of PowerPoint.
The products are listed below:
- CrystalGraphics Chart and Diagram Slides Vol. I, X, XII
- PowerPlugs: Templates Annual Subscription and Template Finder
- PowerPlugs: Transitions Vol. I - VII
- PowerPlugs: Music Annual Subscription and Helper plugin
- PowerPlugs: 3D
Titles Vol. I & II
- CrystalGraphics 3D Character Slides
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2. Are
they Office 2010 compatible?
Yes. All of the products included in the PowerPlugs:
Ultimate Combo have been tested to work seamlessly with Office 2003 - 2013.
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3. Where
can I learn more details about using the individual components of PowerPlugs:
Ultimate Combo?
PowerPlugs: Ultimate Combo is a suite of several individual
products, and each product has its own Help and getting started documentation.
This documentation can be found in the Windows Start menu > Programs
> PowerPlugs then select the respective PowerPlugs title folder.
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Technical Support Options
Website-based Tech Support: CrystalGraphics
customers automatically receive unlimited access to our Online Technical
Support FAQs which list the typical technical support problems that users
encounter, along with our best information regarding their solutions.
This service is available free of charge.
Email-based Tech Support: If you are a CrystalGraphics customer
and have read through all the common questions and answers in the technical
support section of the CrystalGraphics website, and your issue is still
not resolved, you can click
here to send us an email for a customized answer to your unique issue.
Most emails are answered within 24 hours of receipt.
Telephone-based Support: If you should need telephone-based assistance
within 30 days after your purchase, you can call our tech support team
Monday through Friday, 8:00AM (ET) to 4:30PM (PT).
1. Please note: Our tech support staff is often on the phone helping other
customers, so you may get voice mail when you call. But don’t be alarmed:
A technical support representative will make every effort to promptly
return your call and assist you. If you do get voice mail, be sure to
leave a message that includes your name and contact information such as
your complete email address and a phone number (include your country &
city code numbers) along with a description of the problem you are experiencing.
2. For customers calling from within the U.S. and most parts of Canada,
call (800) 394-0700.
3. Note: Some locations outside the U.S. may not be able to connect directly
to the above number. In this case, please call +1 408-496-6175,
extension 1.
4. If you don’t get a call or email back from our technical support team
within 1 working day of your voicemail or email message, or if you are
not satisfied for any reason with the support you have been provided,
please call our Technical Support Manager at +1 408-496-6175 x 276.
Click here to return
to CrystalGraphics Support Center
Click here to return to CrystalGraphics
Home Page
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