Support
1. How much do updates cost?
2. What are my tech support options?

Usability

1. How easy is the PowerPlugs: Transitions product to use?
It's incredibly easy to use PowerPlugs: Transitions!

To assign a 3D transition effect, use the "Add 3D Transition" command. That command appears under the Add-Ins tab
Note: In Office 2003 - below it will appear as a floating palette, as well as in the PowerPoint Slide Show menu, below the (2D) Slide Transition command.

The Add 3D Transition command dialog box (shown below) has a familiar look and feel. It allows you to easily select and preview the 3D transition effect you want, then apply it to that slide only, or to all the slides in the presentation. If you're in a hurry (and who isn't these days?), you can simply choose "Random" then Apply to All, and the program will assign an audience-pleasing variety of cool 3D transition effects (and corresponding sound effects) between each and every slide in your PowerPoint presentation. Just two or three clicks. That's really all it takes!

You can put 2D effects on some slides and 3D effects on other slides. Simply select the Add 3D Transition command when you want to add a 3D transition between slides, and, select the Slide Transition command when you want to add a standard (2D) transition between slides.

To play the Slide Show with the 3D effects, use the "View Show With effects" command which also appears under the Add-Ins tab.
Note: (If you press just "View Show" or "Slide Show", the presentation will play, but without the 3D transition effects.)

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2. Can I display animated graphics, artwork, music and PowerPoint effects on my slide(s) with 3D transition effects?
Yes. You may have to keep a trick or two in mind when you add your own audio tracks in the background without using PowerPlugs: Music, but otherwise you should be fine.
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3. Can I change and/or turn off the sound effects that accompany PowerPlugs: Transitions and still use the transition effects?
Yes. The "Add 3D Transitions" dialog box allows you to turn off the sound effects entirely, or select your choice of sound effect on a selected slide.


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4. Can I “mix and match” transition effects from more than one volume of PowerPlugs: Transitions in a PowerPoint presentation?
Yes.
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5. Can my customer or client view a PowerPoint presentation that has 3D transition effects added?
Yes. Using PowerPlugs: Transitions' "Pack with Effects" tool, you can pack up your 3D enhanced presentation, burn it onto CD-ROM, and take it "on the road" or send it to some one else for viewing. Please read the Transitions Tips page for additional information about the handy Pack with Effects tool.
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System Requirements

1. Will PowerPlugs: Transitions run on my PC?
Yes, when your computer is configured in the following way(s) --
Microsoft PowerPoint 2003 or higher
Windows XP or higher

The only way to know for sure whether PowerPlugs: Transitions will run well on your PC is to try it out. You can do this by downloading and installing a free trial version of PowerPlugs: Transitions.
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2. Can PowerPlugs: Transitions be run from a network / virtual drive?
No. PowerPlugs: Transitions must be installed onto the local hard drive of an individual PC and run from that PC regardless of whether the host application, PowerPoint, is running via a network or virtual drive.
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Support

1. How much do updates cost?
Updates of PowerPlugs: Transitions are FREE! CrystalGraphics periodically updates the Transitions software (as often as 4 times per year). You can check the current version available and download the free update available on our CrystalGraphics technical support pages any time you want to. It's our pleasure to serve you!
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