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RemotePoint Presenter
FAQs
$199.00
1. Can I use my RemotePoint Global PresenterTM as a Mouse?
2. What is a ClickTrigger?
3. What is the range of RemotePoint Global Presenter?
4. How do I use Profiles?
5. What if two remotes are used in the same room, could someone take control of my slides?
6. How do the remote and receiver know which code to use?
7. Is the Presenter difficult to use?
8. How do you install the RemotePoint Global Presenter?
9. Who should use RemotePoint Global Presenter?
10. I have installed the software, but my computer is still asking for a driver. What can I do?
11. Will the RemotePoint Global Presenter work with Windows NT4.0?

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1. Can I use my RemotePoint® PresenterTM as a Mouse?
RemotePoint Global Presenter has complete mouse control capability, which is useful in interactive presentation scenarios or when you browse directories or the Internet. The pointing stick is centrally located for convenience and the patented ClickTrigger® activates your choices by serving as the left click. The right mouse click and scrolling options can easily be programmed into any of four programmable keys for ultimate mouse control.

2. What is a ClickTrigger?
Interlink Electronics pioneered and patented the ClickTrigger, which provides a convenient index finger button that will forward a slide or activate a mouse selection. The ClickTrigger is comfortable and intuitive, putting the speaker at ease while delivering a presentation.

3. What is the range of RemotePoint Global Presenter?
With a radio frequency (RF) range of 75 feet, you can maintain complete control of the presentation, even from across the room. Curtains, people and walls are no obstacle for RemotePoint Global Presenter. RF technology, the 2.4 GHz approved for use worldwide.

4. How do I use Profiles?
Profiles for a Keynote Address, Educational Lecture, Internet Browsing and more have been included to make RemotePoint Global Presenter convenient for the way you work. To make tool selection simple, Interlink has chosen the most popular tools for the way you intend to use the remote. Click on a profile to reprogram your remote and you are ready to start enjoying the chosen profile. Select your own tools, and save as a personal profile if you prefer.

5. What if two remotes are used in the same room, could someone take control of my slides?
Every RemotePoint Global Presenter has a unique code that it shares with the receiver. There are 64,000 codes to ensures that no other remote control will interfere with your presentation.

6. How do the remote and receiver know which code to use?
The first time you use the Presenter, the remote and receiver automatically form a pair. The code for each individual remote is also hidden in the laser pointer. If it is necessary to reprogram the receiver or share a receiver with another user, simply shine the laser into the programming window of the receiver and the receiver adopts the new remote code.

7. Is the Presenter difficult to use?
RemotePoint Global Presenter begins working from the moment you plug in the receiver. Simply pick up the remote and start presenting, the preprogrammed raised icons will guide you through your presentation.

8. How do you install the Presenter?
Presenter has no complex installation and no compatibility hassles. Carry it to every presentation. It works with most any computer. All you need is a USB port. Plug in the receiver on your PC and start presenting.

9. Who should use RemotePoint Global Presenter?
RemotePoint Global Presenter is designed for anyone that gives business or educational presentations. Mobile professionals, Executives, Teachers, Trainers and Students will all enjoy the freedom of motion and interactivity that RemotePoint Global Presenter provides to a presentation.

10. I have installed the software, but my computer is still asking for a driver. What can I do?
The RemotePoint Global Presenter uses Windows standard USB HID drivers. On the majority of new computers, the USB HID drivers are installed automatically. Computers loaded with Windows 98 and 98SE may request a driver. To work around this limitation in the operating systems, we have provided instructions for how to access the HID drivers in your system. The instructions are available for download on www.interlinkelec.com.

11. Will the RemotePoint Global Presenter work with Windows NT4.0?
The RemotePoint Global Presenter works with USB only. Windows NT does not support USB. There is however, a company that supplies a driver for USB port for NT. Your computer must have a USB port physically in the computer. The company is called BSQUARE.COM. You can buy this directly from them at http://www.bsquare.com/products/devtools/usbwin40/ .

Technical Support Options

1. CrystalGraphics customers automatically receive unlimited access to our Online Technical Support FAQs which list the typical technical support problems that users encounter, along with our best information regarding their solutions. This service is available free of charge.

2. If you are a CrystalGraphics customer and have read through all the common questions and answers in the technical support section of the CrystalGraphics website, and your issue is still not resolved, you can contact CrystalGraphics Technical Support via email 24 hours per day for a customized answer to your unique issue.

3. If you should need telephone-based technical support assistance within 30 days after your purchase, you can call us toll-free at 1 800-504-6148 . For customers calling from outside the U.S. and Canada, please dial +1 800-504-6148. Telephone-based technical support is available Monday through Friday, 8:30AM - 2:00PM Pacific Time. Note: Some locations outside the U.S. may not be able to connect directly to this toll-free number. In this case, please call +1 408-496-6175, extension 271 and leave a message that includes your name and contact information such as your complete email address and a phone number (include your country & city code numbers) along with a description of the problem you are experiencing. A technical support representative will make every effort to promptly return your call and assist you.

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