Get Our Newsletter!
Email A Friend!
Checkout! 
  Home Gallery Products & Services View Cart Affiliates Support About Us  
RemotePoint Navigator
FAQs
$149.00

Getting Started


Installing the batteries
  
  • Place your thumb on the six dots and press down to slide the battery cover off.
 
  • Insert the batteries, paying attention to the battery orientation guide inside the battery bay.
 
  • Set the battery cover on to the unit with the arrow positioned between the two grooves. Then gently snap into place.
 
Connecting the USB receiver  
  • Remove the protective cap prior to connecting the receiver.
 
  • Insert the USB receiver into any available USB port on your computer. A green indicator light will blink every few seconds.

    If you are not receiving the maximum distance for Navigator, use the USB extension cable for difficult to reach computers or those with space constraints.
 
Presenting
In order to begin presenting, the following checklist must be completed.
  • The computer must be on.
  • The presentation software must be activated and in the slide show mode.
  • The USB receiver must be installed

    For a dramatic beginning, prepare the slide show in advance with the opening slide on screen. Then use the reveal feature icon to hide the presentation until you are ready to start.

Technical Support Options

1. CrystalGraphics customers automatically receive unlimited access to our Online Technical Support FAQs which list the typical technical support problems that users encounter, along with our best information regarding their solutions. This service is available free of charge.

2. If you are a CrystalGraphics customer and have read through all the common questions and answers in the technical support section of the CrystalGraphics website, and your issue is still not resolved, you can contact CrystalGraphics Technical Support via email 24 hours per day for a customized answer to your unique issue.

3. If you should need telephone-based technical support assistance within 30 days after your purchase, you can call us toll-free at 1 800-504-6148 . For customers calling from outside the U.S. and Canada, please dial +1 800-504-6148. Telephone-based technical support is available Monday through Friday, 8:30AM - 2:00PM Pacific Time. Note: Some locations outside the U.S. may not be able to connect directly to this toll-free number. In this case, please call +1 408-496-6175, extension 271 and leave a message that includes your name and contact information such as your complete email address and a phone number (include your country & city code numbers) along with a description of the problem you are experiencing. A technical support representative will make every effort to promptly return your call and assist you.

Click here to return to CrystalGraphics Support Center
Click here to return to CrystalGraphics Home Page

 

    
© CrystalGraphics, Inc. All rights Reserved. Privacy Policy.
Tel: (408) 496-6175 • Email: orderdesk@crystalgraphics.com
-