FileMinimizer
Additional details
Frequently Asked Questions
1. Which kind of PowerPoint files can
I compress?
2. Which kind of Word files can I compress?
3. Which kind of Excel files can I compress?
4. Which versions of Microsoft Outlook
will the add-in work with?
5. By how much will FileMinimizer compress
my PowerPoint, Word and Excel files?
6. Is FileMinimizer multi language supported?
7. Can I use FileMinimizer without having
Microsoft PowerPoint, Word or Excel installed?
8. Will compression software such as Zip
and Rar programs do the same job?
9. Does FileMinimizer work with any other
Office suites?
System Requirements
1.What are the system requirements for
FileMinimizer?
Support
1.
What are my tech support options?
Frequently Asked Questions
1. Which kind of
PowerPoint files can I compress?
You can optimize any PowerPoint file
created using any version of Microsoft PowerPoint 97 to 2007. FileMinimizer
fully supports all new Office 2007 formats (PPTX). Files that have been
created with OpenOffice or StarOffice can also be optimized provided they
are saved in the Microsoft PowerPoint format.
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2.Which kind of
Word files can I compress?
You can optimize any PowerPoint file
created using any version of Microsoft Word 97 to 2007. FileMinimizer
fully supports all new Office 2007 formats (DOCX). Files that have been
created with OpenOffice or StarOffice can also be optimized provided they
are saved in the Microsoft Word format.
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3. Which kind of
Excel files can I compress?
You can optimize any Excel spreadsheet
created using any version of Microsoft Excel 97 to 2007. FileMinimizer
fully supports all new Office 2007 formats (XLSX). Files that have been
created with OpenOffice or StarOffice can also be optimized provided they
are saved in the Microsoft Excel format.
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4. Which versions
of Microsoft Outlook will the add-in work with?
The add-in will work with Outlook 2000
onwards.
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5. By how much will FileMinimizer
compress my PowerPoint, Word and Excel files?
It depends on how well your images are already compressed.
Don't be surprised when you reach compression levels up to 98%. Our average
compression rate is 70%.
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6. Is FileMinimizer
multi language supported? Yes. FileMinimizer
supports English, German, French, Spanish, Italian and Japanese. With
1 click, you can easily switch from one language to another within the
actual program.
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7. Can I use FileMinimizer
without having Microsoft PowerPoint, Word or Excel installed?
Yes. FileMinimizer does not require Microsoft
PowerPoint, Microsoft Word or Microsoft Excel to be installed.
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8. Will compression
software such as Zip and Rar programs do the same job?
No. Compression software such as WinZip or WinRAR
work by compressing the raw data in your files, whereas FileMinimizer
uses a number of different compression methods to optimize them. Therefore
FileMinimizer will typically achieve a much greater compression rate with
media-rich files. Additionally, with FileMinimizer there is no need to
unzip your files before using them.
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9. Does FileMinimizer work with
any other Office suites?
FileMinimizer will also optimize files created using
other Office suites, such as OpenOffice, StarOffice or Google Docs, providing
they have been saved in the Microsoft Office file formats (such as .DOC,
.XLS and .PPT or .DOCX, .XLSX and .PPTX).
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System Requirements
1. What are the system requirements
for FileMinimizer?
With FileMinimizer you can choose to install and
use different add-ins. Please refer to the following requirements for
the specific program part:
| Function
|
Requirements |
| Main Program |
Windows 98, ME, 2000,
XP, Vista
Server 2000, Server 2003, Server 2008 *
Minimum 266MHz Pentium or compatible CPU
128MB RAM
30MB of available hard disk space
No PowerPoint, Word or Excel installation required |
| Windows Explorer Add-in
|
Windows 98, ME, 2000, XP, Vista
2000 Server, Server 2003 |
| Microsoft Outlook
Add-in |
Microsoft Outlook 2000 - 2007 |
| Microsoft PowerPoint
Add-in |
Microsoft PowerPoint 2000 - 2007
(PPTX) |
| Microsoft Word Add-in |
Microsoft Word 2000 - 2007 (DOCX) |
| Microsoft
Excel Add-in |
Microsoft Excel 2000
- 2007 (XLSX) |
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|
Support
|
Technical Support Options
Website-based Tech Support: CrystalGraphics
customers automatically receive unlimited access to our Online Technical
Support FAQs which list the typical technical support problems that users
encounter, along with our best information regarding their solutions.
This service is available free of charge.
Email-based Tech Support: If you are a CrystalGraphics customer
and have read through all the common questions and answers in the technical
support section of the CrystalGraphics website, and your issue is still
not resolved, you can click
here to send us an email for a customized answer to your unique issue.
Most emails are answered within 24 hours of receipt.
Telephone-based Support: If you should need telephone-based assistance
within 30 days after your purchase, you can call our tech support team
Monday through Friday, 8:30AM - 2:00PM Pacific Time.
1. Please note: Our tech support staff is often on the phone helping other
customers, so you may get voice mail when you call. But don’t be alarmed:
A technical support representative will make every effort to promptly
return your call and assist you. If you do get voice mail, be sure to
leave a message that includes your name and contact information such as
your complete email address and a phone number (include your country &
city code numbers) along with a description of the problem you are experiencing.
2. For customers calling from within the U.S. and most parts of Canada,
call +1 (800) 394-0700 x 1.
3. For customers calling from outside the U.S. and Canada, please dial
+1 (800) 394-0700 x 1.
4. Note: Some locations outside the U.S. may not be able to connect directly
to either of the above numbers. In this case, please call +1 408-496-6175,
extension 1.
5. If you don’t get a call or email back from our technical support team
within 1 working day of your voicemail or email message, or if you are
not satisfied for any reason with the support you have been provided,
please call our Technical Support Manager at +1 408-496-6175 x 276.
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