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PowerPlugs: Slides that Win!
$49.00
 

Frequently Asked Questions for Slides that Win!

  1. Do I need PowerPoint installed on my system in order for Slides that Win to run?
  2. My CD-ROM drive is slow. Can I run Slides that Win! from my hard drive instead of the CD?
  3. Why don’t I hear sound when clicking on the Audio button?
  4. Can I print out Slides that Win!?

1) Do I need PowerPoint installed on my system in order for Slides that Win to run?

The PowerPoint Viewer is included so you do not need PowerPoint installed for Slides that Win! to run.
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2) My CD-ROM drive is slow. Can I run Slides that Win! from my hard drive instead of the CD?

Yes, just Copy and Paste the “Slides that Win!” directory from the CD to your computer’s hard drive. You must run Slides that Win! from the OPEN.PPS file in order for Slides that Win! to run properly. If you do not run this file first, hyperlinks to other files may not work properly. Please note: Slides that Win! will occupy over 250MB of hard drive space.
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3) Why don’t I hear sound when clicking on the Audio button?

a) Make sure that the master audio fader and wav fader is turned up in Windows.
b) If you are running Slides that Win! from your hard drive, you may not have copied the audio files from the Slides that Win! directory on the CD. All files must be copied over in order for Slides that Win! to run properly.
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4) Can I print out Slides that Win!?

The Table of Contents slide of each presentation has a Print button. The files are in PDF format. You must have Adobe Acrobat to view this file. http://www.adobe.com/products/acrobat/readstep.html
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Technical Support Options

Website-based Tech Support: CrystalGraphics customers automatically receive unlimited access to our Online Technical Support FAQs which list the typical technical support problems that users encounter, along with our best information regarding their solutions. This service is available free of charge.

Email-based Tech Support: If you are a CrystalGraphics customer and have read through all the common questions and answers in the technical support section of the CrystalGraphics website, and your issue is still not resolved, you can click here to send us an email for a customized answer to your unique issue. Most emails are answered within 24 hours of receipt.

Telephone-based Support: If you should need telephone-based assistance within 30 days after your purchase, you can call our tech support team Monday through Friday, 7:00AM to 4:00PM (ET).

1. Please note: Our tech support staff is often on the phone helping other customers, so you may get voice mail when you call. But donít be alarmed: A technical support representative will make every effort to promptly return your call and assist you. If you do get voice mail, be sure to leave a message that includes your name and contact information such as your complete email address and a phone number (include your country & city code numbers) along with a description of the problem you are experiencing.

2. For customers calling from within the U.S. and most parts of Canada, call (800) 394-0700.

3. Note: Some locations outside the U.S. may not be able to connect directly to the above number.
In this case, please call +1 408-496-6175.

Click here to return to CrystalGraphics Support Center
Click here to return to CrystalGraphics Home Page

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