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1)
Do I need PowerPoint installed on my system in order for Slides that Win
to run?
The PowerPoint Viewer is included
so you do not need PowerPoint installed for Slides that Win! to run.
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2)
My CD-ROM drive is slow. Can I run Slides that Win! from my hard drive
instead of the CD?
Yes, just Copy and Paste the
“Slides that Win!” directory from the CD to your computer’s
hard drive. You must run Slides that Win! from the OPEN.PPS file in
order for Slides that Win! to run properly. If you do not run this file
first, hyperlinks to other files may not work properly. Please note:
Slides that Win! will occupy over 250MB of hard drive space.
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3)
Why don’t I hear sound when clicking on the Audio button?
a) Make sure that the master
audio fader and wav fader is turned up in Windows.
b) If you are running Slides that Win! from your hard drive, you may not have copied the audio files from
the Slides that Win! directory on the CD. All files must be copied over
in order for Slides that Win! to run properly.
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4)
Can I print out Slides that Win!?
The Table of Contents slide
of each presentation has a Print button. The files are in PDF format.
You must have Adobe Acrobat to view this file. http://www.adobe.com/products/acrobat/readstep.html
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Technical Support Options
1. CrystalGraphics customers automatically receive unlimited access to our Online Technical Support FAQs which list the typical technical support problems that users encounter, along with our best information regarding their solutions. This service is available free of charge.
2. If you are a CrystalGraphics customer and have read through all the common questions and answers in the technical support section of the CrystalGraphics website, and your issue is still not resolved, you can contact CrystalGraphics Technical Support via email 24 hours per day for a customized answer to your unique issue.
3. If you should need telephone-based technical support assistance within 30 days after your purchase, you can call us toll-free at 1 800-504-6148 . For customers calling from outside the U.S. and Canada, please dial +1 800-504-6148. Telephone-based technical support is available Monday through Friday, 8:30AM - 2:00PM Pacific Time. Note: Some locations outside the U.S. may not be able to connect directly to this toll-free number. In this case, please call +1 408-496-6175, extension 271 and leave a message that includes your name and contact information such as your complete email address and a phone number (include your country & city code numbers) along with a description of the problem you are experiencing. A technical support representative will make every effort to promptly return your call and assist you.
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