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RemotePoint Onyx
FAQs

What are the Remote Control Specifications?
• Range: 100 ft omni-directional range
• Radio: Auto RF 64,000 unique addresses, 4 channels.
• Frequency: 2.4 GHz

• Weight: Less than 5 ounces (140 g)
• Power: 2 AAA batteries
• Battery life: 6 months typical
• Laser: Class II laser

What are the Reciever Specifications?
• Interface: USB
• Dimensions: 13/16" x 3 1/2" x 1/8"
• Weigh: Less than 2 ounces
(60g)
• Power: 20mA


How do I get started?

Installing the batteries
   
  • Take out the USB receiver or plug:
    Remove receiver or plug prior to installing batteries. Cover cannot be removed when inserted
 
  • Open Remote:
    Turn the remote upside down and push the eject slider to release the outer cover.
 
  • Remove Cover:
    Separate the outer cover from the remote by gently pulling on the top and bottom in the opposite directions. Once separated turn the remote over.
 
  • Add Batteries:
    Open the battery compartment by pressing down on the latch. Insert the batteries as per the diagram on the remote.
 
  • Set the clock:
    Set the clock by pressing the set clock button. The hour will start blinking. Use the following keys to set the time.
    Increase value
    Decrease value
    Move to next digit
    Done
 
  • Reassemble:
    Reassemble your remote by closing the battery door and sliding the outer cover over the remote until it clicks into place.
 
Connecting the USB receiver    
  • Remove the USB receiver from the remote.
 
  • Insert the USB receiver into any available USB port on your computer.
  • You can use an USB extension cable for computers with difficult to reach USB ports or reposition the receiver.
 
Presenting
In order to begin presenting, the following checklist must be completed.
  • The computer must be on.
  • The presentation software must be activated and in the slide show mode.
  • The USB receiver must be installed

    For a dramatic beginning, prepare the slide show in advance with the opening slide on screen. Then use the reveal feature icon (Blank screen button) to hide the presentation until you are ready to start.

    Next slide
    Previous slide
    Start presentation
    Blank screen
Using the Laser Pointer
  • Press the button on the front of the remote to activate the laser pointer. The laser pointer can be used to highlight important points on slides and graphs.


Technical Support Options

Website-based Tech Support: CrystalGraphics customers automatically receive unlimited access to our Online Technical Support FAQs which list the typical technical support problems that users encounter, along with our best information regarding their solutions. This service is available free of charge.

Email-based Tech Support: If you are a CrystalGraphics customer and have read through all the common questions and answers in the technical support section of the CrystalGraphics website, and your issue is still not resolved, you can click here to send us an email for a customized answer to your unique issue. Most emails are answered within 24 hours of receipt.

Telephone-based Support: If you should need telephone-based assistance within 30 days after your purchase, you can call our tech support team Monday through Friday, 8:00AM (ET) to 4:30PM (PT).

1. Please note: Our tech support staff is often on the phone helping other customers, so you may get voice mail when you call. But don’t be alarmed: A technical support representative will make every effort to promptly return your call and assist you. If you do get voice mail, be sure to leave a message that includes your name and contact information such as your complete email address and a phone number (include your country & city code numbers) along with a description of the problem you are experiencing.

2. For customers calling from within the U.S. and most parts of Canada, call (800) 394-0700.

3. Note: Some locations outside the U.S. may not be able to connect directly to the above number. In this case, please call +1 408-496-6175, extension 1.

4. If you don’t get a call or email back from our technical support team within 1 working day of your voicemail or email message, or if you are not satisfied for any reason with the support you have been provided, please call our Technical Support Manager at +1 408-496-6175 x 276.

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Tel:
(800) 394-0700 • Email: orderdesk@crystalgraphics.com
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