Perspector™
Frequently
Asked Questions
Usability
1. What
are the system requirements for running Perspector?
2. Can
I install Perspector on more than one computer, e.g. office PC, Home PC,
and/or my notebook?
3.
Is
a person I send a presentation to who does not have Perspector still able
to see the images properly?
4. Does
Perspector require a high-spec PC to run on?
Support
1.
What are my tech support options?
Usability
1.
What are the system requirements for running
Perspector?
The system
requirements for running Perspector™ are as follows:
Windows: XP(Service Pack 2)/2003/Vista/WIndows 7
PowerPoint: 2000/2002/2003/2007/2010 (32-bit
only)
(Apple Macintosh is currently not supported.)
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2.
Can I install Perspector
on more than one computer, e.g. office PC, Home PC, and/or my notebook?
Yes.
Perspector is registered to individuals, not companies, and so the license
allows you to register Perspector on any machine that is primarily used
by you.
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3.Is
a person I send a presentation to who does not have Perspector still able
to see the images properly?
Yes. They will be able to view, but not edit, the
Perspector-created images.
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4. Does
Perspector require a high-spec PC to run on?
No. You just need a Windows computer running PowerPoint 2000 or later.
Unlike PowerPoint enhancements that require third-party software or high-end
hardware to run, Perspector runs on ordinary PCs, and creates standard
PowerPoint files. Of course, the more powerful your computer, the more
quickly it will handle Perspector image production.
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Support
1.
What are my tech support options?
CrystalGraphics provides the
following technical support service options to its customers:
CrystalGraphics customers automatically receive unlimited
access to our Online Technical Support FAQs which list the typical technical
support problems that users encounter, along with our best information
regarding their solutions. This service is available free of charge.
If you are a CrystalGraphics customer and have read
through all the common questions and answers in the technical support
section of the CrystalGraphics website, and your issue is still not
resolved, you can contact CrystalGraphics Technical Support via email
24 hours per day for a customized answer to your unique issue.
If you should need telephone-based technical support
assistance within 30 days after your purchase, you can call us toll-free
at 1 800-504-6148 . For customers calling from outside the U.S. and Canada,
please dial +1 800-504-6148. Telephone-based technical support is available
Monday through Friday, 8:30AM - 2:00PM Pacific Time.
Note: Some locations outside the U.S. may not be able to connect directly
to this toll-free number. In this case, please call +1 408-496-6175, extension
271 and leave a message that includes your name and contact information
such as your complete email address and a phone number (include your country
& city code numbers) along with a description of the problem you are
experiencing. A technical support representative will make every effort
to promptly return your call and assist you.
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