|
Technical Support Options
a. CrystalGraphics customers automatically
receive unlimited access to our Online Technical Support FAQs which list
the typical technical support problems that users encounter, along with
our best information regarding their solutions. This service is available
free of charge.
b. If you are a CrystalGraphics customer and have read through all the
common questions and answers in the technical support section of the CrystalGraphics
website, and your issue is still not resolved, you can contact
CrystalGraphics Technical Support via email 24 hours per day for a customized
answer to your unique issue.
c. If you should need telephone-based technical support assistance within
30 days after your purchase, you can call us toll-free at 1 800-504-6148
. For customers calling from outside the U.S. and Canada, please dial
+1 800-504-6148. Telephone-based technical support is
available Monday through Friday, 8:30AM - 2:00PM Pacific Time.
Note: Some locations outside the U.S. may not be able to connect directly
to this toll-free number. In this case, please call +1 408-496-6175, extension
271 and leave a message that includes your name and contact information
such as your complete email address and a phone number (include your country
& city code numbers) along with a description of the problem you are
experiencing. A technical support representative will make every effort
to promptly return your call and assist you.
Click here to return to CrystalGraphics Support Center
Click here to return to CrystalGraphics Home Page |
