|Home||Products & Services||Shopping Cart||Affiliates||Support||About Us|
Frequently Asked Questions
Please review these Download, Installation and Start-Up FAQs to see if your question is answered on this page. If your question is not addressed here, please see the contact information for our Technical Support department.General Questions
Make sure you install and use SWiSH Max4 on a system that meets the following minimum system requirements-
There is no difference in functionality between the 15-day trial version and the paid-for version of the downloaded SWiSH Max4 software; the trial version simply limits the use of the software to 15 days. Thereafter, you may purchase the software and be sent a "Site Key," which will allow you to continue using the software without any hindrance of limited time use.
You will be asked to read the license agreement in its entirety when installing the software. But, generally speaking, the free trial version of SWiSH Max4 can be re-distributed freely by users via the internet, email, CD-ROM or diskette, this includes the inclusion of the trial version on promotional CD ROMs which accompany magazines or publications. The paid-for version of SWiSH Max4 grants a single user a license to use the software at a single computer.
No. The two products install and operate independently of one another.
Please click here to review optimal internet settings when downloading the paid-for version of SWiSH Max4 software.
Please click here to review what to check for when downloading the trial version of SWiSH Max4 software.
can I find the downloaded file on my system?
To install the SWiSH Max4 software onto your local hard drive, double click on the downloaded file. The installation process should then automatically install the file.
If you experience problems installing either the downloaded version or CD-ROM version of SWiSH Max4, run the installer on another computer that also meets the system requirements of SWiSH Max4. If, after attempting to install the software on another machine, the installer generates errors or exhibits unexpected behavior, it is likely damaged (If you are installing from CD, examine the CD for any possible physical flaws), so download the file again. Before installing again (after re-downloading the file), be sure to delete any partially or fully installed copy of SWiSH Max4.
Make sure you have followed the directions for activating / unlocking the SWiSH Max4 software (described below). Thereafter, you can simply double click on the SWiSH Max4 icon located on your Windows desktop, or, click on the Windows Start button then select Programs>SWiSH Max4.
For further information on how to use the tools available in SWiSH Max4, please read the SWiSH Max4 Help documentation located at Windows Start>Programs>SWiSH Max4. There's also active beginner through advanced user forums which can be a very useful source of information.
Compare the current build date with the build date of your existing SWiSH Max4 installation (the build date appears on the startup banner). If you have an older build you can update your SWiSH Max4 installation by downloading the latest build. To preserve your license conditions do not uninstall SWiSH Max4, simply install the latest build in the same directory (typically C:\Program Files\SWiSH Max4). If you uninstall SWiSH Max4 you will destroy your license information (including the trial period). If this happens please generate another site key.
If I have technical problems with the software, how do I contact Technical
Microsoft and the Office logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.