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Technical Error We are sorry, but we expericened a technical error and are unable to properly display the page your requested. We apologize for the inconvenience. Email-based Tech Support: To report this problem by email, you can click here to send us an email about this issue. Most emails are answered within 24 hours of receipt. Telephone-based Support: You can call our tech support team Monday through Friday, 8:30AM - 2:00PM Pacific Time. 1. Please note: Our tech support staff is often on the phone helping other customers, so you may get voice mail when you call. But don’t be alarmed: A technical support representative will make every effort to promptly return your call and assist you. If you do get voice mail, be sure to leave a message that includes your name and contact information such as your complete email address and a phone number (include your country & city code numbers) along with a description of the problem you are experiencing. 2. For visitors calling from within the U.S. and most parts of Canada, call 1 800-504-6148. 3. For visitors calling from outside the U.S. and Canada, please dial +1 800-504-6148. 4. Note: Some locations outside the U.S. may not be able to connect directly to either of the above numbers. In this case, please call +1 408-496-6175, extension 271. 5. If you don’t get a call or email back from our technical support team within 1 working day of your voicemail or email message, or if you are not satisfied for any reason with the support you have been provided, please call our Technical Support Manager at +1 408-496-6175 x 276.CrystalGraphics online technical support center includes links to frequently asked questions (FAQs) and software updates. CrystalGraphics Home |
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