Thank
you for purchasing the PowerPointer Pen. This handy PowerPoint remote
control will give you all the easy-to-use controls you need to be
able to deliver your presentations with confidence. But before using
the PowerPointer Pen, we advise you to carefully read the following
usage information. |
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Installation
and Usage:1.
Plug the Receiver into USB port. Then the LED indicator will start
to blink.
2. Push either the Next Slide or Previous Slide button for 1-2 seconds.
The LED indicator will turn off.
3. Begin PowerPoint (or other presentation software). Open your
presentation file and select View Show or View Show with Effects.
4. Then use your
PowerPointer Pen remote to control your presentation using the Next
Slide (aka Page Down) button, Previous Slide
(aka Page Up) button, and/or Laser function button (as shown in
the illustration above).
Troubleshooting
Tips:Problem:
My remote doesn’t work. I press the buttons but they don’t
do anything. What can I do?
Tip 1: There is no On/Off button. So if none of the buttons on your
remote work, including the laser pen button, then the problem is
most likely caused by a dead battery. Replace the 12 volt battery
in the remote.
Tip 2: If the laser pointer buttons works, but the Slide Control
buttons don’t, try moving the receiver to a different USB port
and then follow the receiver setup instructions above, once again.
Safety
Precautions:
1.Since
a laser light can be harmful to eyes, please avoid direct eye exposure
to the laser light. Do not look directly into the laser beam
or aim it into the eyes of others.
2.The device is not a toy. Please keep it out of the reach from
children.
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 Technical
Specifications: |
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Transmitter |
Receiver |
| Radio
Frequency |
315 MHz signal
works through obstacles
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| Laser
output power: |
Red laser: 650 <
1 mw or 1~5mw |
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| Onboard
RAM |
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0 GB (Basic) or
2 GB (Premium) |
| Reliable
operational distance |
45 ft (Basic) or
60 ft (Premium) |
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| Interface |
|
USB 1.1, 2.0 |
| Supported
OS |
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Win 98/se/Me/2000/XP/Vista |
| Battery
|
Alkaline 12 V |
USB 5.0 V |
| Operation
current |
15 mA
(for ultra long battery life) |
10-12
mA |
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Technical Support Options
Website-based Tech Support: CrystalGraphics
customers automatically receive unlimited access to our Online Technical
Support FAQs which list the typical technical support problems that users
encounter, along with our best information regarding their solutions.
This service is available free of charge.
Email-based Tech Support: If you are a CrystalGraphics customer
and have read through all the common questions and answers in the technical
support section of the CrystalGraphics website, and your issue is still
not resolved, you can click
here to send us an email for a customized answer to your unique issue.
Most emails are answered within 24 hours of receipt.
Telephone-based Support: If you should need telephone-based assistance
within 30 days after your purchase, you can call our tech support team
Monday through Friday, 8:30AM - 2:00PM Pacific Time.
1. Please note: Our tech support staff is often on the phone helping other
customers, so you may get voice mail when you call. But don’t be alarmed:
A technical support representative will make every effort to promptly
return your call and assist you. If you do get voice mail, be sure to
leave a message that includes your name and contact information such as
your complete email address and a phone number (include your country &
city code numbers) along with a description of the problem you are experiencing.
2. For customers calling from within the U.S. and most parts of Canada,
call +1 (800) 394-0700 x 1.
3. For customers calling from outside the U.S. and Canada, please dial
+1 (800) 394-0700 x 1.
4. Note: Some locations outside the U.S. may not be able to connect directly
to either of the above numbers. In this case, please call +1 408-496-6175,
extension 1.
5. If you don’t get a call or email back from our technical support team
within 1 working day of your voicemail or email message, or if you are
not satisfied for any reason with the support you have been provided,
please call our Technical Support Manager at +1 408-496-6175 x 276.
Click here to return
to CrystalGraphics Support Center
Click here to return to CrystalGraphics
Home Page
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