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PresentationMANAGER
Frequently Asked Questions


Usability
1. How many presentations will I be able to scan with PresentationMANAGER?
2. Will PresentationMANAGER support slide formats from multiple presentations?
3. I own a desktop computer and a laptop, will I need to purchase 2 licenses of PresentationMANAGER?
4.
What is unique about PresentationMANAGER’s Keyword Search?
5. What does Sort do?

6. Will my presentations still reside in the same location (folder) on my computer after the scan?
7.
How do I create a new presentation?
8.
I just built a new presentation. What do I need to do to display it with the Presentation Player?

System Requirements
1. What system requirements do I need to have to use PresentationMANAGER?

Support
1. What are my tech support options?

Usability

1. How many presentations will I be able to scan with PresentationMANAGER?
There’s no limit to the amount of presentations that PresentationMANAGER can scan. If it’s on your computer PresentationMANAGER will scan it!

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2. Will PresentationMANAGER support slide formats from multiple presentations?
Yes. PresentationMANAGER will let you drag and drop slides from multiple presentations to create a new presentation while retaining all slide formats, animations and media.

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3. I own a desktop computer and a laptop, will I need to purchase 2 licenses of PresentationMANAGER?
No. The licensing of the PresentationMANAGER is per user, not per computer. As long as you are the only person using PresentationMANAGER, you can install the software on the computers you would be using on a daily basis.

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4. What is unique about PresentationMANAGER’s Keyword Search?
PresentationMANAGER’s Keyword Search not only pulls up full presentations containing your words but also brings up individual slides that contain your copy lines in their content.

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5.
What does Sort do?
The sort feature allows you organize your categorized PowerPoints by presentation name or by date modified in ascending or descending order.

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6. Will my presentations still reside in the same location (folder) on my computer after the scan?
Yes. PresentationMANAGER creates virtual categories for your presentations. You can organize your presentations inside PresentationMANAGER while keeping your original files in their present location.

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7. How do I create a new presentation?
Drag and drop selected slides into the Presentation Preview Panel then click build. It’s that simple.You can pull all the slides from full presentations or individual slides from multiple presentations.

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8. I just built a new presentation. What do I need to do to display it with the Presentation Player?
Once you’ve save it in PowerPoint, PresentationMANAGER will automatically scan it. Just double click on your new presentation in the all category and your presentation opens in the detail slide display level. Click on the Player icon on the top bar and your presentation will appear in the player.


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System Requirements

1. What system requirements do I need to have to use PresentationMANAGER?
Yes, when your computer is configured in the following way(s) –
· WIndows XP or 2007
· PowerPoint 2000, XP, 2003 or 2007
· A screen resolution of 1280 by 960 pixels or higher is recommended


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Support

1. What are my tech support options?
CrystalGraphics provides the following technical support service options to its customers:

  1. Free, unlimited access to our technical support Web pages
  2. Free technical support for registered owners of CrystalGraphics software (via email or telephone) during the first 30 days after your purchase. You can get custom answers via email or call us toll-free at 866-454-4556. For customers calling from outside the U.S. and Canada, please dial +1 866-454-4556. Telephone-based technical support is available Monday through Friday, 8:30AM - 2:30PM Pacific Time.
    Note: Some locations outside the U.S. may not be able to connect directly to this toll-free number. In this case, please call +1 408-496-6175, extension 271 and leave a message that includes your name and contact information such as your complete email address and a phone number (include your country & city code numbers) along with a description of the problem you are experiencing. A technical support representative will make every effort to promptly return your call and assist you.
  3. In the case of PresentationMANAGER, two additional options you have are:
    a. You can contact the software developers 9am - 6pm EST Monday - Friday via telephone or email for up to 90 days after purchase, free of charge.

    b. For tech support from the developers after the above 90-day grace period, you can buy a 12-month technical support contract for $100. The technical support contract provides you with unlimited telephone-based technical support or electronic (email) communication.

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Sales Tel: (408) 496-6175 x 1 or (800) 394-0700 x 1 or Send an email

Tech Support: Web Page, Send an email Tel: 1 (800) 504-6148 or (408) 496-6175 x 271
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