PresentationMANAGER
Frequently
Asked Questions
1. How
many presentations will I be able to scan with PresentationMANAGER?
2. Will PresentationMANAGER support slide
formats from multiple presentations?
3. I
own a desktop computer and a laptop, will I need to purchase 2 licenses
of PresentationMANAGER?
4. What
is unique about PresentationMANAGER’s Keyword Search?
5. What
does Sort do?
6.
Will my presentations still reside in the same location
(folder) on my computer after the scan?
7.
How do I create a new
presentation?
8. I
just built a new presentation. What do I need to do to display it with the
Presentation Player?
System Requirements
1.
What
system requirements do I need to have to use PresentationMANAGER?
Support
1.
What are my tech support options?
1.
How many presentations will I be able
to scan with PresentationMANAGER?
There’s
no limit to the amount of presentations that PresentationMANAGER can scan.
If it’s on your computer PresentationMANAGER will scan it!
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2.
Will PresentationMANAGER support slide
formats from multiple presentations?
Yes.
PresentationMANAGER will let you drag and drop slides from multiple presentations
to create a new presentation while retaining all slide formats, animations
and media.
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3.
I own a desktop computer and
a laptop, will I need to purchase 2 licenses of PresentationMANAGER?
No. The licensing of the PresentationMANAGER is per user, not per computer.
As long as you are the only person using PresentationMANAGER, you can
install the software on the computers you would be using on a daily basis.
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4. What
is unique about PresentationMANAGER’s Keyword Search?
PresentationMANAGER’s
Keyword Search not only pulls up full presentations containing your words
but also brings up individual slides that contain your copy lines in their
content.
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5. What
does Sort do?
The
sort feature allows you organize your categorized PowerPoints by presentation
name or by date modified in ascending or descending order.
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6. Will
my presentations still reside in the same location (folder) on my computer
after the scan?
Yes. PresentationMANAGER
creates virtual categories for your presentations. You can organize your
presentations inside PresentationMANAGER while keeping your original files
in their present location.
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7. How
do I create a new presentation?
Drag and
drop selected slides into the Presentation Preview Panel then click build.
It’s that simple.You can pull all the slides from full presentations
or individual slides from multiple presentations.
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8. I
just built a new presentation. What do I need to do to display it with
the Presentation Player?
Once you’ve
save it in PowerPoint, PresentationMANAGER will automatically scan it.
Just double click on your new presentation in the all category and your
presentation opens in the detail slide display level. Click on the Player
icon on the top bar and your presentation will appear in the player.
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1.
What system requirements do I need to
have to use PresentationMANAGER?
Yes, when your computer is configured in the
following way(s) –
· WIndows XP or 2007
· PowerPoint 2000, XP, 2003 or 2007
· A screen resolution of 1280 by 960 pixels or higher is recommended
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1.
What are my tech support options?
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Technical Support Options
Website-based Tech Support: CrystalGraphics
customers automatically receive unlimited access to our Online Technical
Support FAQs which list the typical technical support problems that users
encounter, along with our best information regarding their solutions.
This service is available free of charge.
Email-based Tech Support: If you are a CrystalGraphics customer
and have read through all the common questions and answers in the technical
support section of the CrystalGraphics website, and your issue is still
not resolved, you can click
here to send us an email for a customized answer to your unique issue.
Most emails are answered within 24 hours of receipt.
Telephone-based Support: If you should need telephone-based assistance
within 30 days after your purchase, you can call our tech support team
Monday through Friday, 8:30AM - 2:00PM Pacific Time.
1. Please note: Our tech support staff is often on the phone helping other
customers, so you may get voice mail when you call. But don’t be alarmed:
A technical support representative will make every effort to promptly
return your call and assist you. If you do get voice mail, be sure to
leave a message that includes your name and contact information such as
your complete email address and a phone number (include your country &
city code numbers) along with a description of the problem you are experiencing.
2. For customers calling from within the U.S. and most parts of Canada,
call 1 800-504-6148.
3. For customers calling from outside the U.S. and Canada, please dial
+1 800-504-6148.
4. Note: Some locations outside the U.S. may not be able to connect directly
to either of the above numbers. In this case, please call +1 408-496-6175,
extension 271.
5. If you don’t get a call or email back from our technical support team
within 1 working day of your voicemail or email message, or if you are
not satisfied for any reason with the support you have been provided,
please call our Technical Support Manager at +1 408-496-6175 x 276.
Click here to return
to CrystalGraphics Support Center
Click here to return to CrystalGraphics
Home Page
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