PowerPlugs: Video Backgrounds
Preview Troubleshooting Tips
 
 
  If the preview movie does not play, try the following:

-- Install Windows Media Player if it is not installed on your PC.
    Windows Media Player is required to play the movie.
    Click here to download the player.

-- If you already have Windows Media Player, try refreshing the screen.
    Click on the refresh button in your browser, and see if the movie will play.

-- If that doesn't work, try clearing your browser's cache. Then refresh the page and see if movie will play.
    To clear the cache:
        Internet Explorer: Click on Tools -> Internet Options -> Delete Files.
        Firefox: Click on Tools -> Options -> Cache -> Clear Cache Now.
    After clearing the cache, click on the refresh button, and see if movie will play.


  Still having problems?

Click here to contact our technical support department.

 
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