PowerPlugs: AntiSpam

Support

What technical support services are available if I am having problems with PowerPlugs: AntiSpam?

1. How easy is the PowerPlugs: AntiSpam product to use?
It's incredibly easy to use PowerPlugs: AntiSpam!
Once you've downloaded the PowerPlugs: AntiSpam software, simply double-click on the Setup.exe file to install the tools into Outlook. The next time you open Outlook, you will see the PowerPlugs: AntiSpam toolbar, which you can drag to any position you want. The position is saved when you close Outlook.

PowerPlugs: AntiSpam is a smart way to protect yourself and your company from the time consuming nuisance that spam mail produces. With PowerPlugs: AntiSpan, you can accurately catch up to 99% of spam. It's private and secure as well as integrates seamlessly into Outlook. Plus, there's no maintenance required -- updates come automatically to you!
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2. What email clients does PowerPlugs: AntiSpam work with?
PowerPlugs: AntiSpam works with the English versions of Outlook 2000, Outlook 2002/XP, and Outlook 2003.
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3. Does PowerPlugs: AntiSpam work with AOL, Yahoo!, or Hotmail?
Yes. PowerPlugs: AntiSpam works with AOL and Hotmail. And, if you paid for POP access to Yahoo! then Outlook can retrieve your Yahoo! messages and PowerPlugs: AntiSpam can filter your messages.
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4. Does PowerPlugs: AntiSpam contain 'spyware' technology?
No. PowerPlugs: AntiSpam does not contain advertising technologies or so-called 'spyware'.
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5. Can I customize the PowerPlugs: AntiSpam spam filters?
Yes. By default, PowerPlugs: AntiSpam automatically adjusts its filtering based on the spam messages you receive. However, if you want to customize the filtering strength of PowerPlugs: AntiSpam, there are numerous options to do so.
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6. Can multiple users install and use PowerPlugs: AntiSpam?
Yes. CrystalGraphics offers discount pricing for multiple user licenses of PowerPlugs: AntiSpam. Please visit the PowerPlugs: AntiSpam Web page or contact our sales staff for more details.
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System Requirements

1. Will PowerPlugs: AntiSpam run on my PC?
Yes, when your computer is configured in the following way(s) --
English version of Microsoft Outlook 2000 or higher
Windows 95 or higher
Email account is either POP, Microsoft Exchange, Hotmail, IMAP, or AOL
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2. Can PowerPlugs: AntiSpam be run from a network / virtual drive?
No. PowerPlugs: AntiSpam must be installed onto the local hard drive of an individual PC and run from that PC regardless of whether the host application, Outlook, is running via a network or virtual drive.
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Support

1. What technical support services are available if I am having problems with PowerPlugs: AntiSpam?
For starters, PowerPlugs: AntiSpam users have unlimited access to Online Help and our Online Technical Support which lists the typical technical support problems that users encounter, along with our best information regarding their solutions. This service is available free of charge.

Registered owners of PowerPlugs software, may also receive free technical support (via email or telephone) during the first thirty days after your purchase. You may contact Technical support by email or toll-free by phone (866-454-4556), Monday thru Friday, 8:30AM-5:30PM Pacific time.

If you should need additional technical support service, CrystalGraphics provides technical support service purchase options. Top of page

2. How much do updates cost?
Updates of PowerPlugs: AntiSpam are FREE! PowerPlugs: AntiSpam automatically downloads updates to spam filters used to analyze your new mail. Or, you can check the current version available and download the free update available on our CrystalGraphics technical support pages any time you want to. It’s our pleasure to serve you!
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